Shipping Policy

Last updated: [Insert Date]

Thank you for choosing our store for your sanitary and bathroom accessories. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
  
  
  

2. Delivery Time

Estimated delivery timeline:

• Within City: 1–3 business days
• Nationwide: 3–7 business days
  

Please note: delivery time may vary based on courier delays, weather, or special conditions.

3. Shipping Charges

• Shipping charges will be shown at checkout based on your location and order size.
  
• Free shipping promotions may apply during special offers or above a certain order value.
  
  

4. Order Tracking

Once your order is shipped:

• You will receive a tracking number via WhatsApp or email.
• You can check the delivery status directly on the courier’s tracking page.
  
  
  

5. Incorrect Address Policy

Please enter your:

• Full name
• Complete address
• Active contact number accurately.
  

We are not responsible for delays or failed deliveries due to incorrect information provided by the customer

6. Delivery Attempts

 

• The courier will usually attempt delivery 2–3 times.
• If the parcel is returned due to non-receipt, re-shipping charges may apply.
  
  
  

7. Damaged or Missing Items

If you receive:

• A damaged item
• A wrong product
• Or your parcel is missing items
  
  

Please contact us within 48 hours with photo or video proof. We will assist you with replacement or compensation.

8. International Shipping

At the moment, we do not offer international shipping.

9. Contact Us

If you have questions about your shipment, feel free to contact us:

• WhatsApp: [Your Number]
• Email: [Your Email]